Overview
Legacy Dental of Riverside ("we," "us," "our") respects your privacy. This Privacy Policy explains what information we collect through our website, how we use it, and the choices you have. Our office complies with applicable health privacy laws, including HIPAA, in handling protected health information.
Information we collect
Through our website forms, we may collect:
- Name
- Phone number
- Email address
- Preferred appointment date and time
- Optional general message
We do not request protected health information through web forms. Please do not submit sensitive personal health information via our website. For urgent dental concerns, please call our office directly at (951) 351-0001.
How we use information
- To respond to appointment requests and inquiries
- To confirm, reschedule, or remind you of appointments
- To verify dental insurance benefits at your request
- To improve our website and patient experience
SMS messaging — TCR & TCPA compliance
By providing your mobile number and opting in, you agree to receive transactional SMS messages from Legacy Dental of Riverside, including appointment confirmations, reminders, and office communications.
- Message frequency: Message frequency varies based on your appointments and communications.
- Message and data rates: Message and data rates may apply.
- Opt out: Reply STOP at any time to unsubscribe from SMS messages.
- Help: Reply HELP for assistance, or call us at (951) 351-0001.
- Carriers: Carriers are not liable for delayed or undelivered messages.
Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
HIPAA & health information
Protected health information (PHI) collected during your dental care is maintained in accordance with HIPAA. Our website is intended for general inquiries only and should not be used to transmit PHI. A separate Notice of Privacy Practices is available at our office.
Cookies & analytics
We may use basic cookies and analytics to understand how visitors use our site and to improve performance. You can disable cookies in your browser settings.
Sharing of information
We do not sell your personal information. We may share information with trusted service providers (such as appointment scheduling or messaging providers) solely to operate our practice. We will disclose information if required by law.
Your choices
- You may opt out of SMS messages at any time by replying STOP.
- You may request to update or delete your contact information by calling our office.
- You may opt out of non-essential cookies via your browser settings.
Contact us
Questions about this Privacy Policy?
Legacy Dental of Riverside
11695 Slate Ave STE 100, Riverside, CA 92505
Phone: (951) 351-0001
Email: office@legacydentalriverside.com