Privacy Policy

Legacy Dental of Riverside ("we," "us," "our") respects your privacy. This Privacy Policy explains what information we collect through our website, how we use it, and the choices you have. Our office complies with applicable health privacy laws, including HIPAA, in handling protected health information.

Through our website forms, we may collect:

• Name
• Phone number
• Email address
• Preferred appointment date and time
• Optional general message

We do not request protected health information through web forms. Please do not submit sensitive personal health information via our website. For urgent dental concerns, please call our office directly at (951) 351-0001.

• To respond to appointment requests and inquiries
• To confirm, reschedule, or remind you of appointments
• To verify dental insurance benefits at your request
• To improve our website and patient experience

By providing your mobile number and opting in, you agree to receive transactional SMS messages from Legacy Dental of Riverside, including appointment confirmations, reminders, and office communications.

• Message frequency: Message frequency varies based on your appointments and communications.
• Message and data rates: Message and data rates may apply.
• Opt out: Reply STOP at any time to unsubscribe from SMS messages.
• Help: Reply HELP for assistance, or call us at (951) 351-0001.
• Carriers: Carriers are not liable for delayed or undelivered messages.

Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Protected health information (PHI) collected during your dental care is maintained in accordance with HIPAA. Our website is intended for general inquiries only and should not be used to transmit PHI. A separate Notice of Privacy Practices is available at our office.

We use Google Analytics 4 and Google Tag Manager, services provided by Google LLC, to measure how visitors use our website and to improve its performance. These tools use cookies and similar technologies to collect information such as pages visited, time on site, approximate location, device and browser type, and how you arrived at our site. This information is sent to and processed by Google. We use it for website measurement only. We do not use it for advertising, and we never use these tools to collect health information or the contents of our appointment form.

Visitors in regions that require consent (such as the European Economic Area, the United Kingdom, and Switzerland) are asked to accept or reject analytics cookies, and these cookies stay off until they accept. We record your choice, the date and time, and the version of the notice shown to you, on your own device. You can change or withdraw your choice at any time by selecting "Cookie settings" at the bottom of any page. You can also opt out of Google Analytics using Google's browser add-on at tools.google.com/dlpage/gaoptout or by blocking cookies in your browser. Learn how Google uses data at policies.google.com/technologies/partner-sites.

We do not sell your personal information. We may share information with trusted service providers (such as appointment scheduling or messaging providers, and Google for website analytics as described above) solely to operate our practice. We will disclose information if required by law.

• You may opt out of SMS messages at any time by replying STOP.
• You may request to update or delete your contact information by calling our office.
• You may change or withdraw your analytics cookie choice at any time using "Cookie settings" at the bottom of any page, or opt out of non-essential cookies in your browser settings.

Questions about this Privacy Policy?
Legacy Dental of Riverside
11695 Slate Ave STE 100, Riverside, CA 92505
Phone: (951) 351-0001
Email: office@legacydentalriverside.com